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Frequently asked questions
What if charging will not stop?
Open the Session screen in the app and press stop. If that does not work either, contact us straight away.
Payment went through but charging did not start
Wait a few seconds and refresh the app. If the problem persists, contact us with your receipt.
Which connectors are supported?
Each station page lists its connectors. CCS2, CHAdeMO and Type 2 are available.